Frequently Asked Questions

Most deliveries are made within 48 hours, ensuring quick receipt of the purchased products. Customers can track the status of their orders by logging into the website. In addition, the store offers customer support, which can be contacted by phone from 9:00 a.m. to 7:00 p.m. on business days, or by email.

To initiate a return, please contact our customer service team. After we receive and inspect the returned product, we will issue the refund within 7 business days. You may return products purchased from Bioloja3.pt within 14 days of receipt.

At Bioloja3.pt, we offer several payment options to ensure that your purchases are made securely and conveniently.

Credit/Debit Card, MB WAY, Multibanco Reference, PayPal.